Community Outreach Coordinator

Gift of Hope is proud to serve as the federally designated not-for-profit organ procurement organization (OPO) that coordinates organ and tissue donation and provides compassionate service to families of donors in the northern three-quarters of Illinois and northwest Indiana.

Since our inception in 1986, we have coordinated donations that have saved the lives of more than 23,000 organ transplant recipients, and improved the lives of hundreds of thousands of tissue transplant recipients. As one of 58 organ procurement organizations that make up the nation’s organ donation system, we work with 183 hospitals in our donation service area.

Summary

Support Community Outreach Department in coordinating tasks that support the efforts of a variety of projects, programs, campaigns, or events throughout the Donation Service Area (DSA) to increase organ and tissue donation, registration, and education.

Starting compensation range for this position:  $58,600 - $65,900 annually

Our Benefits

In addition to competitive salaries, we offer a comprehensive benefits package:

• Medical, dental, vision, disability and life insurance options for full-time employees
• Generous Paid Time Off (PTO) plan
• 403(b) retirement plan with company match
• Tuition Reimbursement up to the IRS-allowed maximum
• Personalized learning and educational development opportunities
• Monthly cell phone and internet stipends
• Paid Parental Leave
• Annual Employer-funded Lifestyle Spending Accounts to support wellness needs
• Support and counseling for personal, work financial or family needs through our Employee Assistance Program (EAP) and our partnership with Critical Incident Stress Consultants (CISC)

Essential Functions

The following essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.

• Advance Gift of Hope's mission, vision and core values: providing compassionate service, contributing to outstanding teams and engaging as one of our passionate people committed to a positive culture that respects the dignity and worth of each individual. Adhere to all policies and procedures in carrying out the responsibilities of this position
• Develop and maintain partnerships with select community, educational, religious, civic and social organizations to increase awareness and support for organ and tissue donation and increase donor registration
• Develop and implement programs/projects and special events with community partners, foster participation by Ambassadors for Hope volunteer members and Gift of Hope staff
• Support coordination of a minimum of eight (8) community engagements per month
• Create expense reports, organize food expenses for community events, and own administrative duties for Community Outreach
• Maintain, manage, develop and analyze program data and databases
• Support marketing, outreach campaigns, grassroots programs, and special events to provide education on organ/tissue donation to help increase registrations
• Contribute to general market website, social media and intranet communications
• Attend program and campaign meetings at a variety of community/workplace locations within Gift of Hope’s service area
• Use Salesforce platform to enter all community outreach activities

• Other duties as assigned

Education and Training Required

The following identifies the minimum education and training required to perform the essential functions of the job.

• Bachelor’s degree in community relations, business, marketing, or a related field, or equivalent work experience

Experience and Skills Required

The following indicates the minimum skills and experience required to perform the essential functions of the job.

• 2 years’ experience in community relations or not-for-profit public relations, preferably in a healthcare environment
• Intermediate skills in Excel, Word, PowerPoint and Salesforce

• Minimum of 3 years of volunteer or community outreach experience

• Ability to demonstrate sensitivity to community specific cultural issues
• Excellent speaking, writing, proofreading and editing skills

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Ability to lift and move a minimum of 30 pounds
• Manual dexterity and visual acuity to input data
• Ability to hear, speak, and convey information to a variety of audiences

Work Environment

The work environment characteristics described here are representative of those that will be encountered by an employee while performing the essential functions of the job.

• Normal office environment
• Remote office environment
• Access to reliable transportation to travel to offsite locations to perform job functions
• Ability to transport boxes and other outreach materials to offsite locations
• Work outside normal business hours including weekends, evenings, and holidays

• Carry a personal cell phone to be accessible outside regular business hours

Gift of Hope Organ & Tissue Donor Network provides equal employment opportunities to all qualified candidates and does not discriminate with regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, military or veteran status, family medical history or genetic information or any other classification protected by applicable law. All employment decisions are made based on an individual’s job-related qualifications and abilities.