Donation Coordinator

Gift of Hope is proud to serve as the federally designated not-for-profit organ procurement organization (OPO) that coordinates organ and tissue donation and provides compassionate service to families of donors in the northern three-quarters of Illinois and northwest Indiana.

Since our inception in 1986, we have coordinated donations that have saved the lives of more than 23,000 organ transplant recipients, and improved the lives of hundreds of thousands of tissue transplant recipients. As one of 58 organ procurement organizations that make up the nation’s organ donation system, we work with 183 hospitals in our donation service area.

This position is responsible for developing and maintaining Gift of Hope's relationships with key hospital leadership staff in assigned territory (Chicago, South Suburbs, Indiana (Lake County) to implement hospital programs and policies that promote organ and tissue donation; Conducts on-site assessment and evaluation of potential organ donors, follows referrals in an assigned region.

Compensation range for this position is $65,331-$73,497 annually

The following essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation:

• Support Gift of Hope’s mission, vision, and values; adhere to its policies and procedures in carrying out the responsibilities of this position

• Demonstrate support for our mission through annual participation in a donor family event

• Hospital Development Responsibilities

• Function as an expert resource within the hospital on all aspects of organ and tissue donation
• Work with hospital administration to create effective policies and procedures to support and improve organ and tissue donation
• Develop and implement plans to optimize hospital performance, including, but not limited to, an annual Hospital Plan
• Track hospital results to monitor progress and modify plans as needed
• Prepare written analysis of key donation outcomes
• Conduct monthly medical record review of missed opportunities for donation
• Meet regularly with appropriate Quality and/or management representatives to review hospital donation performance
• Develop solutions to issues that impede the donation process
• Facilitate hospital programs and committees that influence organ and tissue donation
• Develop and present educational programs on all aspects of the donation process for hospital staff
• Meet departmental deadlines for assigned projects, medical record review, hospital reporting, documentation of hospital interactions

• Organ/Tissue Responsibilities

• Conduct on-site evaluation of potential organ donors
• Review hospital charts and current records of potential donors; document findings and follow up plans in hospital charts
• Participate in medical rounds with neuro and trauma services
• Coordinate Patient Care Conferences with hospital staff during critical points in the referral and/or consent process
• Participate in after-action reviews to identify opportunities for process improvement

• Other duties as assigned

The following identifies the minimum education and training required to perform the essential functions of the job:

• Bachelor’s degree in Marketing, Business, Healthcare Administration or a related field, or equivalent work experience and Skills Required
• The following indicates the minimum skills and experience required to perform the essential functions of the job:
• 3 years’ related experience such as business development, marketing, sales or clinical background
• Ability to speak persuasively and influence senior level hospital staff to change hospital policy and/or practice
• Demonstrated ability to analyze and interpret data
• Ability to effectively communicate policies, procedures, and regulations
• Ability to function with a high degree of autonomy
• Ability to develop alternatives and options to meet the needs of hospitals, family members, and Gift of Hope
• Ability to learn and understand hospital administrative and clinical functions
• Ability to travel to hospitals within assigned service area

The policy of Gift of Hope Organ and Tissue Donor Network is to promote equal employment opportunity through a positive and continuous program of specific practices designed to ensure the full realization of equal employment opportunity without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability, or status as a disabled veteran, recently separated veteran, other protected veteran, or Armed Forces service medal veteran designated under the Vietnam Era Veterans' Readjustment Assistance Act, as amended (VEVRAA).  This reaffirms our commitment to this policy.