Manages a center of assigned staff (day/night shifts) of the Donor Resource Center to ensure all calls are handled promptly to maximize organ and tissue referral and donation potential; ensures the department is in alignment with regulatory agency policies (FDA, UNOS, AOPO, etc.); ensures internal and external callers are provided a high level of customer service.
The following essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation.
Education and Training Required
The following identifies the minimum education and training required to perform the essential functions of the job.
Experience and Skills Required
The following indicates the minimum skills and experience required to perform the essential functions of the job.